Who we are
Kernow Coast Creative is operated by Jamie Philp as a sole trader. Our workshop address is Hengovek Workshop 3, Gilbert’s Coombe, TR16 4HG. You can contact us at jamiephilp@live.co.uk.
Information we collect
When you contact us through this website or by email, we may collect your name, email address, company or organisation, files you choose to upload, and the information you provide about your project. We may also receive ordinary technical information needed to operate and secure the website, such as IP addresses and server logs.
If you consent to analytics cookies, Google Analytics may collect information about how you use the site, including pages viewed, referral source, approximate location, device and browser information, scrolls, outbound clicks, downloads and form interactions. We do not intentionally send enquiry text, uploaded files, names or email addresses to Google Analytics.
Why we use it
We use information to respond to enquiries, discuss and quote for work, take steps before entering into a contract, deliver agreed work, maintain business and tax records, protect the website from misuse, and—where you consent—understand and improve website performance.
Our lawful bases are taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, our legitimate interests in operating and protecting the business, and consent for non-essential analytics.
Analytics and cookies
We use Google Analytics 4 only after you consent through the website’s cookie controls. You can reject analytics or change your choice at any time using the cookie-preferences icon on the site. See our Cookie Policy for details.
Who we share it with
We do not sell personal information. Information may be processed by service providers that support our website, hosting, email and business administration. Where analytics consent is given, website-usage data is processed by Google for the Google Analytics service. Information may also be shared with professional advisers and public authorities where reasonably necessary or legally required. Where a provider processes information outside the UK, we expect appropriate legal safeguards to be used.
How long we keep it
General enquiries that do not become projects are normally retained for up to 24 months. Customer, quotation, project, invoice and accounting records may be retained for up to six years after the relevant relationship or accounting period, where needed for contractual, tax or legal purposes. Analytics information is retained in line with the retention settings applied within Google Analytics.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase your information, restrict or object to its use, withdraw consent, and receive a copy of information you provided. To exercise a right, email jamiephilp@live.co.uk.
You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Updates
This notice was last updated on 9 September 2026. We will update it if the way the website or business uses personal information changes.